Esports Marketplace

Role

Research, Prototyping, User Interface Design, User Experience Design

Industry

Entertaiment

Year

2022

Challenge

Esports commentary was exclusive to pro tournaments, leaving amateur gamers without access to professional casters. BeyondRanked needed a seamless way to connect gamers with commentators.

Opportunity

Opportunity

Opportunity

Gamers wanted to elevate their matches with high-quality commentary but struggled with unclear hiring processes—requiring a transparent, easy-to-use booking platform. BeyondRanked aimed to democratize esports commentary, making it accessible to all gamers while helping freelance casters monetize their skills.

My Role

As the UX Designer, I led user research, defined key workflows, and designed wireframes and high-fidelity mockups. I collaborated with lead designer and developers to ensure a smooth booking experience for gamers and casters.

To move beyond generic personas, we used JTBD to uncover the real motivations behind user actions.

Core Needs

Gamers

needed an easy way to find, compare, and book casters

Casters

needed a profile to showcase skills, availability, and reviews

Key Features

Search & Filters

(game, language, price)

Caster Profiles

(bio, rank, reviews)

Booking System

(calendar, confirmation)

Stream Management

(audience interaction)

We visualized the end-to-end journey using a story map, prioritizing features that addressed both sides of the marketplace